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NHS 111 service

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. 
 

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation and your GP surgery is closed.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website